FAQs

The Advocacy Centre for Tenants Ontario (ACTO) is a specialty community legal clinic with a provincial mandate to advance and protect the interests of low-income tenants. We specialize in housing issues related to tenants in Ontario. Learn more about Our Work.

No. ACTO is a non-partisan and non-governmental advocacy organization. We are governed by an independent board of directors who are representatives of the communities we serve.

ACTO is funded by Legal Aid Ontario (LAO). LAO receives funds from Ontario’s Ministry of the Attorney general under the Legal Aid Services Act. That law mandates LAO to “promote access to justice throughout Ontario for low-income individuals”. This is accomplished through funding poverty law services delivered through a network of 76 independent, community-based legal clinics. ACTO is one of those clinics.

The Advocacy Centre for Tenants Ontario (ACTO) only provides services to tenants with scheduled hearings at the Landlord & Tenant Board on the day of their hearing.

If you have a general question about your legal matter, please contact your local community legal clinic. You can find your local clinic by entering your postal code here. 

ACTO focuses on systemic housing issues that affect tenants with low-incomes and people who are homeless. The cases we take are appeals and test cases. These cases are usually referred to ACTO by legal clinics and tenant/housing advocacy groups across Ontario. We do not provide direct services to tenants who contact the clinic.

Please refer to our Careers page to see current job openings at ACTO.

We need your support to push for law reform in Ontario and in Canada. Check out our campaigns and get involved today.

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We value your feedback about our services. If you have any complaints you wish to communicate, please send us an email.